Terms of service
Marina Foam, LLC (Robot Carving and Modelnator) · Orlando, Florida · Last updated November 1, 2026
Draft: plain-language terms written for our sites. Have your attorney review them before relying on them.
These terms cover modelnator.com and robotcarving.com (including the foam sign builder), and the jobs we make for you. By using them, you agree to these terms. "We" means Marina Foam, LLC.
Modelnator
Modelnator is free to use for looking at, measuring, repairing, splitting and preparing 3D models. It's provided as it is: check measurements and files before you rely on them for anything you make elsewhere. Don't use it to break the law, to attack or overload the service, or to get around limits or other people's accounts.
Your account
Keep your password private and turn on 2-step sign-in if you can. You're responsible for what's done from your account, including jobs approved and review links sent to your email. A company owner manages who's on the company's team and what they can approve.
Your files and designs
You keep ownership of the models, drawings and designs you upload or create. You give us permission to store and use them to show them to you, estimate, prepare and make your jobs. You confirm you have the right to have them made: that includes logos, trademarks, characters and other people's designs on signs and props. We may decline a job that we believe infringes someone else's rights.
Estimates and quotes
Prices shown by the tool and the sign builder are estimates worked out automatically from your model and the options you pick. They are not a binding quote. A job is confirmed only when you approve a version we send you for approval, accept a written quote from us, or pay for an order online.
Approvals
When we send a job for approval, the files and price are frozen. Approving it tells us to make the job from exactly those files at that price. If anything changes afterwards, we send a new version and it needs approving again. Approving by typing your name is your signature for that job.
Payment
Unless your company has agreed terms with us (for example Net 30), a deposit is due before production starts and the balance is due before the job ships or is picked up. Online orders are paid by card through Stripe when you order, and the charge shows on your statement as Marina Foam, LLC; card fees and shipping are shown before you pay. Terms for your account are shown on your account page.
Production
Carved and hot-wire-cut foam and printed parts have normal tolerances and surface texture for the process and material chosen (for foam, typically ±1/8" unless we agree otherwise in writing). Sizes come from your file or drawing: check units, scale and dimensions before approving. Colors on screen are approximate; we paint to the color number you choose.
Shipping and pickup
Prices are FOB our shop in Orlando, Florida unless your quote says otherwise. Responsibility passes to you when the job is picked up or handed to the carrier. Inspect deliveries on arrival and note any damage with the carrier.
Changes and cancellations
You can cancel before production starts. After that, you pay for work done and material bought for your job. Custom work can't be returned, but if we made something that doesn't match the approved files, tell us within 7 days of receiving it and we'll repair it, remake it or refund it.
Warranty and liability
Beyond the promise above to fix what doesn't match the approved files, our services and the tool are provided without other warranties, to the extent the law allows. Our total liability for any job is limited to what you paid for that job. We aren't liable for indirect losses such as lost profits or delays on your other work.
Law
These terms are governed by the laws of Florida. Any dispute goes to the courts of Orange County, Florida.
Changes to these terms
If we change these terms, we'll update the date above. Jobs already approved keep the terms in place when you approved them.
Contact
Questions: reply to any email we've sent you, or send a message through the form on robotcarving.com.